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Child Safety Policy for AdJoy

Child Safety Policy for AdJoy

Effective Date: 29/07/2025

At AdJoy, we take child safety very seriously. We are fully committed to creating a safe environment for all users, particularly minors, and ensuring that our platform complies with the Google Play Console’s child safety policies, including the prevention of Child Sexual Abuse and Exploitation (CSAE).

1. Age Restrictions

AdJoy is not intended for children under the age of 13. We do not knowingly collect or allow the collection of personal information from anyone under the age of 13. Our platform is designed for users aged 13 and older, and we require all users to agree to our Terms of Service and Privacy Policy before accessing the platform.

2. Data Collection and Usage

We ensure that any data collected from users is in compliance with applicable data protection laws, including COPPA (Children’s Online Privacy Protection Act), and GDPR (General Data Protection Regulation) where applicable. We do not collect data that is specifically targeted at minors and will take swift action if we detect that a minor has provided us with personal data.

We do not allow:

  • Minors to sign up for our services without parental consent.
  • Collection of any personal information from children under 13.
  • Any content that may exploit or harm children, including pornography, harmful content, or inappropriate media.

3. Content Moderation

We use industry-leading moderation systems and a dedicated team to review and moderate user-generated content. This includes:

  • Automated Filters: These filters automatically detect inappropriate or harmful content that violates our Community Guidelines, especially content that targets minors.
  • User Reports: Users can report harmful, inappropriate, or illegal content. Reports are reviewed promptly, and inappropriate content is removed.
  • Manual Moderation: Our moderation team conducts regular reviews to ensure no harmful content is accessible on our platform.

Any content that violates these guidelines is removed immediately, and the user responsible for uploading it may face account suspension or permanent ban.

4. Prevention of Child Sexual Abuse and Exploitation (CSAE)

AdJoy has a zero-tolerance policy towards any form of Child Sexual Abuse and Exploitation (CSAE). We take the following measures to protect minors:

  • Reporting Mechanism: Any suspected CSAE content can be reported directly within the app or by emailing us at [email protected].
  • Regular Monitoring: We use both manual and automated systems to monitor and flag any potential CSAE content.
  • Immediate Action: If CSAE content is detected, it is immediately removed, and the user responsible is permanently banned from the platform. We cooperate fully with law enforcement agencies in case of criminal activity related to CSAE.

5. Contact Information for Child Safety Concerns

If you have any concerns or questions regarding our child safety practices, please contact us directly:

  • Child Safety Officer: Ashish kumar
  • Email: [email protected]
  • Phone Number (If applicable): +91 92194 00702
  • Address (If applicable): Barabanki, Uttar Pradesh

We are committed to addressing any concerns regarding child safety promptly and effectively.

6. How to Report Inappropriate Content

We have multiple channels through which users and parents can report harmful or inappropriate content:

  1. In-App Reporting: Users can directly report harmful or inappropriate content via the “Report” button on posts or profiles.
  2. Email Reporting: If you encounter suspicious or harmful content, email us at [email protected] for immediate action.
  3. Phone Support: For urgent matters, you can contact us through the customer support number [Insert Phone Number].

7. Compliance with Google Play’s Child Safety Policy

As part of our commitment to child safety, AdJoy fully complies with the requirements set forth by Google Play Console’s Child Safety Policy. This includes:

  • Providing a safe and secure environment for all users.
  • Taking immediate action against any harmful content.
  • Regular updates and reviews of our child safety protocols to ensure they are up to date with the latest legal requirements.